Match Support Specialist

okay, so i know most of you are waiting for pictures and a recap of the big 2-5 last weekend--tomorrow!

so I work for Big Brothers Big Sisters of Central Texas; specifically Brazos Valley.
If you are unfamilar with our organization click here.

My job is basically encompasses the last part in our organizational model: Match Support Specialist. I'm the gal who makes sure all of our matches are going A-OK.
I make Match Introductions i.e introducing the Big (volunteer) to the Little (child & family).
I conduct follow-ups and get monthly and quarterly updates via the phone, email and in person.
I am responsible for maintaining our site based program--instead of meeting 3-4 times monthly (thats community based). Bigs will meet weekly in the Little's school for lunch.
I handle all match closures & evaluations.

My day to day activities include emailing Bigs and calling families to set up Match intros and get updates, meetings and mail outs.

I'll be playing catch up for about the next month.
On the upside, I started the week with 101 matches in "My Queue" with 70 overdue and as of today there are 104 matches and only 49 overdue!

So far its really fun getting to talk with parent's and Littles hearing how great the matches are going. On the downside, i'm still trying to get in a routine..so the blogging has been a little bit sub-par, but its my goal to keep it up!

okay...pictures will be up tomorrow-late afternoonish.

2 comments:

  1. Anonymous said...

    If I read your blog correctly it stated pics will be up tomorrow (meaning Sunday) late afternoonish. It's late afternoonish, MONDAY, and no pics....... I'll cut you some slack, you were busy Sunday helping make my birthday the BEST EVER! hugs, mom

  2. Will said...

    Is it wrong if I totally think of relational databases whenever I'm reading about your current queue? Yes??